Welcome to the second issue of In Brief. Assessing high quality candidates using defensible, reliable automated tools is a topic that is high on most agencies' priority lists. In this issue of In Brief, we focus on the topic of assessment and bring to you different solutions from three leading vendors in this space. - Brent Pearson, SVP Monster Government Solutions Issue 2, December 2003 Katrina Dewar is founder and CEO of ePredix, a company that uses candidate assessment to predict future job performance. Identify Quality Applicants How can organizations cope with a high volume of applicants and still focus on the quality of hires? One solution is to use screening technologies. But trying to create screening methods from scratch may be a waste of precious resources and time. Here is an alternative option. Read the full article » Sign up for our free In Brief newsletter   Skills Testing Prodded by the President's Management Agenda, government agencies are turning to skills testing more than ever before. | Read the full article » Assessment Improves Customer Service When you literally have hundreds of millions of customers, it sure helps to have good customer service reps. Here's how one agency is getting theirs. | Read the full article » The Next Generation of Job Announcements Is Here Government job announcements are somewhat infamous for being long, ugly and difficult to understand. However, the next generation has arrived. Learn how you can transform your vacacy announcements. | Read the full article » The Partnership for Public Service has launched a new Web site to help you tackle your human capital issues.   If you have any feedback or requests for topics you would like to see us address in future issues, please send feedback to inbrief@monster.com If you wish to unsubscribe from this newsletter, click here.